Privacy policy
Last updated: June 21, 2026
Overview
Olira operates the store and website at olira-shop.com (the "Services"). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or communicate with us.
By using the Services, you acknowledge that you have read and understood this Privacy Policy. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.
Personal Information We Collect
"Personal information" refers to information that identifies or can reasonably be linked to you. We may collect the following categories, depending on how you interact with us:
- Contact details: name, billing/shipping address, phone number, email address
- Financial information: payment card details, transaction history, payment confirmation
- Account information: username, password, security questions, preferences
- Transaction information: items viewed, added to cart, purchased, returned, or exchanged
- Communications: information you share when contacting customer support
- Device and usage information: IP address, browser type, unique identifiers, interaction data
How We Collect Personal Information
- Directly from you (account creation, purchases, communications)
- Automatically through the Services (cookies and similar technologies)
- From service providers acting on our behalf
- From business partners or third parties
How We Use Your Personal Information
- To fulfill orders, process payments, and arrange delivery
- To manage your account and provide customer support
- To send order-related notifications and transactional communications
- To send marketing and promotional communications (with your consent where required)
- To display targeted advertisements on our Services and third-party platforms
- To detect fraud and ensure security
- To comply with legal obligations
How We Disclose Personal Information
We may share your personal information with:
- Shopify and other technology/service providers (IT, payment processing, analytics, fulfillment, cloud storage)
- Marketing and advertising partners, to show you relevant ads based on your activity — you have the right to opt out (see Your Rights below)
- Third parties when you direct or consent to such sharing
- Affiliates within our corporate group
- Authorities or successors in connection with legal obligations, mergers, or enforcement
Our Relationship with Shopify
The Services are hosted by Shopify. Information you submit is transmitted to Shopify and may be shared with third parties in other countries. Shopify may process your data in connection with enhanced commerce features across multiple merchants. For Shopify's privacy practices and to exercise rights related to Shopify's processing, visit Shopify's Consumer Privacy Policy and the Shopify Privacy Portal.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve the Services, remember your preferences, and show you relevant advertising. You can manage your cookie preferences through your browser settings or our cookie preference center. Please note that disabling certain cookies may affect the functionality of the Services.
We respond to the Global Privacy Control (GPC) opt-out signal. If your browser sends a GPC signal, we will treat this as an opt-out request for targeted advertising for that browser and, where possible, for any associated account. We do not otherwise respond to "Do Not Track" signals.
Third-Party Links
The Services may link to third-party websites. We are not responsible for their privacy practices. Please review their policies independently before providing any personal information.
Children's Privacy
The Services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will delete it promptly. We do not knowingly sell or share the personal information of individuals under 16 years of age.
Security and Retention
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure. We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
International Transfers
We may transfer, store, and process your personal information outside your country of residence, including in France and other countries where our service providers operate.
For transfers from the European Economic Area (EEA): we rely on the European Commission's Standard Contractual Clauses or other approved mechanisms.
For transfers from the United Kingdom: we rely on the UK's International Data Transfer Agreement (IDTA) or equivalent approved transfer mechanisms, or on adequacy decisions made by the UK Secretary of State.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights. We will not discriminate against you for exercising them.
All customers:
- Right to access the personal information we hold about you
- Right to correct inaccurate personal information
- Right to delete your personal information (subject to certain exceptions)
- Right to data portability
- Right to withdraw consent at any time where processing is consent-based
- Right to opt out of marketing communications (unsubscribe link in all emails)
EU and UK customers (GDPR / UK GDPR):
In addition to the above, you have the right to object to processing, to restrict processing, and to lodge a complaint with your local data protection authority (in the EU: your national supervisory authority; in the UK: the Information Commissioner's Office at ico.org.uk).
California customers (CCPA/CPRA):
California residents have the right to:
- Know what personal information we collect and how it is used or shared
- Delete personal information we hold about you
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information for targeted advertising purposes
- Limit the use of sensitive personal information
- Non-discrimination for exercising these rights
To opt out of the sale or sharing of your personal information, click here: [Do Not Sell or Share My Personal Information] (link to Shopify opt-out mechanism or your consent management platform)
To submit any other rights request, contact us at the address below. We may need to verify your identity before processing your request. You may designate an authorized agent to act on your behalf with appropriate proof of authorization. We will respond within the timeframes required by applicable law.
Australian customers (Privacy Act 1988):
Australian residents may request access to or correction of the personal information we hold about you, and may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have not handled your personal information in accordance with the Australian Privacy Principles.
Canadian customers (PIPEDA / provincial privacy laws):
Canadian residents may request access to or correction of their personal information, withdraw consent to certain processing, and lodge complaints with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Marketing Communications
We may send you promotional emails. You may opt out at any time using the unsubscribe link in any email. If you opt out, we may still send transactional or account-related communications.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date and provide notice as required by law.
Complaints
If you have concerns about how we handle your personal information, please contact us. You also have the right to lodge a complaint with the relevant data protection or privacy authority in your country.
Contact
📧 oliraboutique1@gmail.com
📍 Iliasse Le Gal / Olira — 10 Rue Guilloud, 69003 Lyon, France